Welcome to the Trofy Top Logistics website. By accessing or using our site and services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you disagree with any part of the terms, please do not use our services.

1. Definitions

• "Company" refers to Trofy Top Logistics, its affiliates, employees, and authorized agents.
• "Services" refers to the logistics, transportation, consultancy, and any related services provided by Trofy Top Logistics.
• "User" or "Client" refers to any individual or entity accessing our website or using our services.

2. Use of Services

Users agree to use our services only for lawful purposes and in accordance with these Terms and Conditions. You are prohibited from using our services to engage in any activity that may harm Trofy Top Logistics, disrupt the functionality of our website, or violate any laws and regulations.

3. Account and User Responsibilities

To access certain services, you may need to create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and for any activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.

4. Services and Pricing

Trofy Top Logistics offers a range of logistics and transportation services, including but not limited to data analysis, cargo handling, ship chartering, and consultancy. Service descriptions and pricing are available upon request or on our website and are subject to change at the Company’s discretion. We reserve the right to modify or discontinue services without prior notice.

5. Payment Terms

All payments are due as per the terms outlined in your service agreement or invoice. Failure to make timely payments may result in suspension or termination of services. Additional fees or penalties may apply for late payments. Trofy Top Logistics reserves the right to charge interest on overdue balances in accordance with applicable laws.

6. Cancellations and Refunds

If you wish to cancel a service, please contact us at contact@trofy-top-logistics.com. Cancellation terms, including any applicable fees, will be detailed in your service agreement. Refunds, if applicable, will be processed as per the terms outlined in the agreement. Trofy Top Logistics reserves the right to decline refunds for services already rendered.

7. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Trofy Top Logistics or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not copy, distribute, modify, or use any content from this website without prior written consent from Trofy Top Logistics.

8. Limitation of Liability

Trofy Top Logistics shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services, including but not limited to, any damages for loss of profits, data, or other intangible losses. Our total liability is limited to the amount paid by you for the service in question. This limitation applies to the fullest extent permitted by law.

9. Warranties and Disclaimers

We make every effort to provide reliable and quality services. However, Trofy Top Logistics does not guarantee that our services will be error-free, uninterrupted, or meet your specific needs. All services are provided "as is" and "as available." We disclaim any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Confidentiality

We respect your confidential information and are committed to safeguarding it. Any information provided to Trofy Top Logistics in connection with the services will be treated as confidential, except as required by law or as necessary to fulfill our services. You agree not to disclose any confidential information obtained from Trofy Top Logistics to third parties.

11. Indemnification

You agree to indemnify, defend, and hold harmless Trofy Top Logistics, its employees, agents, and affiliates from any claims, liabilities, damages, or expenses arising out of your breach of these Terms and Conditions or misuse of our services.

12. Third-Party Links

Our website may contain links to third-party websites for convenience. Trofy Top Logistics is not responsible for the content, privacy policies, or practices of these external sites. We recommend that you review the terms and policies of any third-party sites before engaging with them.

13. Termination

We reserve the right to suspend or terminate your access to our services at any time if you violate these Terms and Conditions or if we suspect any unauthorized or illegal activity. Termination of services does not release you from any outstanding payment obligations.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in the UAE.

15. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and it is your responsibility to review these terms periodically. Continued use of our services following any changes signifies your acceptance of the updated terms.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Trofy Top Logistics
A2 Building, Al Hamra Industrial Zone-FZ, RAK, UAE
Email: contact@trofy-top-logistics.com

Effective Date: August 12 2024